Category : Customer Service
More physicians leave private practice
I was recently interviewed for an article which was published in the Carolina Journalism Network, titled “Physicians move out of private practice,” a story by Laura Montini. The interview was prompted by an article I wrote for The Healthcare Entrepreneur Blog titled, “Time to throw in the towel on private practice…or is it?”
Click here to visit the article (excerpt below).
As an advocate of entrepreneurship, Quatre
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New consumer Medicare website now online – www.medicare.gov
A new version of Medicare’s consumer website was released today, located at www.medicare.gov. The new site is part of a series of steps the Centers for Medicare & Medicaid Services (CMS) is taking to facilitate use of the website by seniors and those who care for them.
Among features included in the improved website are Medicare benefits summaries, coverage options, rights and protections, and answers to many of Medicare’s FAQ’s.
Take a look…
Remind patients: The end of the year is near (and deductibles will be renewing)
Believe it or not, it’s that time of year again.
As we quickly approach the end of October, today marks just 70 days until calendar year medical benefits will reset for many of your patients. Renewed deductibles, expiration of existing insurance plans, and the zeroing of health savings accounts will — in very short order — mean more money out-of-pocket for your patients. As you’re aware, this has a tendency to accompany the…
Protect your patients, protect your practice
Just a very short piece here to remind all practice owners that a very simple and thoughtful step toward protecting your patients and protecting yourself against germs is to have hand sanitizer readily accessible to patients (and staff) throughout your practice.
H1N1, or “Swine Flu” is on just about every television channel and every news broadcast, so your patients are really thinking about germs right now. Anytime you have everyone focused in the same direction…
Blogging in healthcare: The power of instant communication
Blogging can (and should) be considered a powerful strategy used for marketing, publicity, and even damage control for an organization who’s stakeholders exist online. For small private practices and large healthcare organizations alike, the power of blogging to reach an audience is often underestimated. The article below from Health Leaders Media does a great job of outlining the benefits of a blogging strategy for healthcare providers, as well as some tips on who and how…
Patients have a voice online…and they’re using it
One of the best things about the Internet is ease of communication. Whether you want to learn from others or share your own story, the flow of information is a mere click away. And it just so happens that learning, sharing, and clicking is exactly what patients are doing.
Through a growing number of business and healthcare review websites, patients are speaking openly about their healthcare experiences, and in a candid manner. From the best…
Online doctor reviews and how patients are using them
One of the best things about the Internet is ease of communication. Whether you want to learn from others or share your own story, the flow of information is a mere click away. And it just so happens that learning, sharing, and clicking is exactly what patients are doing.
Through a growing number of business and healthcare review websites, patients are speaking openly about their healthcare experiences, and in a candid manner. From the best…
Build your practice using Twitter and Facebook
Odds are, you’ve heard about Twitter and Facebook by now. But did you know these simple social media tools can actually help build your practice?
They can, and actually do for many practices throughout the country. Social media, while possessing mass appeal for the casual online user, has found a niche for both big and small businesses alike…and healthcare is no exception.
From hospitals to healthcare clinics, businesses are using social media to attract and…
The debate over online physician reviews
It seems there’s a bit of controversy over whether or not online physician reviews are right for the healthcare industry.
Some physicians argue that online reviews can unfairly tarnish one’s hard-earned reputation, perhaps by patients who may have never even stepped foot into a physician’s office. Patient advocate groups however, claim that online physician reviews provide patients with an ever-important venue through which to help others make wise decisions about whom they seek for care.…
MGMA’s Project SwipeIT: Standardization of health insurance cards
The Medical Group Management Association (MGMA) is taking on waste…IT style.
It’s a great initiative, and I recommend that we consider getting on board. The goal is to prevent up to 2.2 billion in waste that occurs each year through the use of non-standardized insurance cards. By using machine-readable cards, patients, private practice clinics, and insurers can all save. Click below to learn more about this great initiative.
MGMA’s Project SwipeIT for standardized health insurance…
