How to Contact iSALUS Support
iSALUS™ healthcare’s dedicated Support Team is committed to providing our clients with comprehensive solutions in a timely fashion. Whether you need to troubleshoot an issue in the system, schedule new user training, or just need clarification regarding how best to use a part of the system, contacting the iSALUS™ Support Team is the best way to get your question answered quickly and effectively.
To contact iSALUS™ for assistance from a member of their Support Team, use the following resources:
By Office CommunicationWhen using OfficeEMR™, you can create a ticket with the iSALUS Support Team by following these steps:
- Click Communication in your My Tasks List
- Click New to create a New Office Communication.
- On the message that pops up, click “To” Field to select the recipient of your message.
- Rather than selecting a user from your user, go to the bottom of this window and check the box that says Support.
- Detail your question or issue in the Subject and Body of the communication, and click Send. This will create a ticket for the iSALUS™ Support team to manage and work with you to resolve.
- (317) 687-8128
- Toll free at (877) 280-6640