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People. Healthcare's Most Important Asset.

Healthcare is all about people. People are our patients, our providers, and our administrators in the healthcare industry. For this reason, it is critical that our people take care of themselves, and take care of each other. At Vantage Clinical Solutions, we understand the importance of people in healthcare, which is why we offer coaching, facilitation, and training programs that are designed specifically to keep those responsible for delivering healthcare motivated, effective, and purposeful each and every day.



Coaching Services

Clarity, effectiveness, and accountability. Our coaching services provide one-on-one guidance to healthcare providers and administrators in order to improve clarity of purpose, achieve personal effectiveness, identify objectives and strategies, develop action plans, and create accountability for the growth process.

Performance Coaching
The focus of Performance Coaching is on task performance, and is used to foster an employee's functional development level based on job performance. Weak performance areas are identified and a coaching strategy is developed to strengthen these areas. The outcomes of Performance Coaching are set by the employee's leader and are non-negotiable.

Development Coaching
The focus of Development Coaching is on the development of employees based on their general and specific growth stages. Individual strengths are identified, and the focus is on developing individuals into valuable assets, which may include leadership development and succession planning in some circumstances. Outcomes are generally co-created and are negotiable.

Support Coaching
The focus of Support Coaching is on the assistance of an individual according to their support needs. This may include personal effectiveness issues such as work/life balance as well as communication or interpersonal skills.

Stress Management
The focus of Stress Management coaching is on the learning of specific tools for managing stress and maintaining grace under pressure (that is, anytime, anywhere, and in less than 60 seconds!). Benefits include reduced fatigue, anxiety levels, tension, and burnout; improved decision making abilities; increased creativity and clarity of thought; and improved overall energy levels. In addition, interactive software and learning materials are used to enhance learning through the application of proven tools.

Leadership Coaching
The focus of Leadership Coaching is on problem solving for performance improvement, team accountability, personnel conflicts, and relationship management. Leadership objectives and strategies are developed in order to improve team dynamics, administrative structure, and organizational culture. Important strategic and tactical change management techniques are also addressed as part of our Leadership Coaching service.



Facilitation Services

Communication, conflict resolution, and cohesiveness. Our facilitation services provide individual and team guidance to healthcare providers and administrators in order to improve communication, resolve conflicts, and strengthen cohesiveness among team members.

Individual Facilitation
The purpose of Individual Facilitation is to facilitate conversation and communication between two individuals in order to promote understanding and resolve conflict. The parties involved often develop a new perspective of each other and have new information about one another. The fundamental principle is to bring the conflicting parties together to reach a mutually beneficial resolution. Solutions and agreements are often delivered as a result of the facilitation process.

Group Facilitation
The purpose of Group Facilitation is to provide safety, assist with the clarification of existing issues, promote understanding among team members, and help find group solutions to underlying conflicts or problems. Action steps that can be carried out through a combination of organizational leadership and group work is often delivered as a result of the facilitation process.

Team Development
The purpose of Team Development is to strengthen team cohesiveness by leveraging existing relationships. Team Development can be likened to preventative maintenance, in that it helps to "build" rather than "repair" the team environment. Team building exercises and the creation of "team vision" and interaction agreements are often delivered as a result of the Team Development process.



Training Programs

Growing stronger by learning together. Our training programs are customized to meet the needs of each inidividual client or organization, however our focus surrounds the areas of relationships, change, and teamwork specific to the healthcare environment. Each of our team trainings can be offered onsite or offsite as required.

Healthy Relationships in the Workplace
In this training, participants will learn the skills and tools required to create and maintain healthy relationships in the healthcare workplace in a challenging, yet light-hearted workshop. At the end of this training session, participants will be able to:
  • Communicate more effectively, especially in difficult conversations
  • Have a greater awareness of their own personal preferences and reactions and possess the skills necessary to manage them
  • Develop an increased understanding and acceptance of diverse preferences and styles in the healthcare workplace
Duration: One half-day, full-day, or a series of 2-hour sessions (depending on size and custom preferences)
Target Audience: Leaders and staff

Managing Change Effectively
In this training, participants will learn how to effectively communicate with, and support staff through the discomfort of change. At the end of this training session, participants will be able to:
  • Improve trust and communication during the change process
  • Understand the stages of change and how to support staff and each other through the change process
  • Deal effectively with conflict and resistance that commonly occurs during change
  • Diagnose causes of conflict within teams during change, and have the skills and tools required to manage conflict as it occurs during the change process
Duration: 2 hours
Target Audience: Leaders

Building Teams - Starting Smart
In this training, participants will learn how to take the first steps toward building effective teams in the healthcare workplace. At the end of this training session, participants will be able to:
  • Clarify purpose, direction, roles, and expectations
  • Create agreements for working together in a team environment of honesty and trust
  • Identify expectations for personal and team accountability
  • Identify individual strengths and working styles to optimize team effectiveness
  • Communicate honestly and effectively, as well as develop recovery strategies for breakdowns that occur
Duration: One half-day or full day (depending on size and custom preferences)
Target Audience: Leaders and staff



Not sure which consulting option is right for your practice?  Check out our other consulting options below:

Finance Consulting
Practice Analysis
Benchmarking
Strategic Planning
Coaching (you are here)

Ready to get started or want to learn more?  We're just a call or click away.  Call us toll-free at (888) 827-5613 or simply contact us online.  We'll have a Vantage Consulting professional standing by to answer your questions and get you started on your road to improved profits and efficient operations!


 

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